1. Introduction
At adamsbridge ("adamsbridge", "we", "our", or "us"), we value your privacy and are committed to protecting the personal information entrusted to us.
This Global Privacy Policy ("Privacy Policy") explains how we collect, use, disclose, store, and protect personal information when you access or use adamsbridge, including its websites, software applications, cloud services, mobile applications, APIs, integrations, and any current or future products and services offered through the platform (collectively, the "Platform").
This Privacy Policy applies to all users of adamsbridge unless a specific product provides an additional or separate privacy notice. Where a Product Privacy Notice conflicts with this Privacy Policy, the Product Privacy Notice will prevail only for that specific product.
By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.
2. Scope
This Privacy Policy applies to:
- Visitors to adamsbridge websites;
- Individuals who create or use an adamsbridge account;
- Customers and organizations using the Platform;
- End users authorized by an organization;
- Individuals interacting with our customer support, sales, or marketing teams;
- Individuals whose information is processed through the Platform on behalf of our customers, where applicable.
This Privacy Policy does not apply to third-party websites, applications, or services that may integrate with the Platform. Those services are governed by their own privacy policies.
3. Information We Collect
Depending on the Products or Services you use, we may collect the following categories of information.
3.1 Information You Provide
You may provide information including:
- Name
- Email address
- Phone number
- Company or organization details
- Job title
- Billing information
- Account credentials
- Profile information
- Support requests
- Feedback and survey responses
- Documents, files, messages, or other information uploaded to the Platform
You may choose not to provide certain information; however, doing so may limit your ability to use some Products or features.
3.2 Information Collected Automatically
When you use the Platform, we may automatically collect technical and usage information such as:
- IP address
- Browser type and version
- Device information
- Operating system
- Language preferences
- Date and time of access
- Pages viewed
- Features used
- Log files
- Session information
- Diagnostic information
- Cookies and similar technologies
This information helps us operate, secure, improve, and optimize the Platform.
3.3 Information from Third Parties
We may receive information from:
- Identity and authentication providers;
- Payment processors;
- Integration partners;
- Publicly available sources;
- Marketing and analytics providers;
- Organizations that authorize your access to the Platform.
We use this information only for purposes consistent with this Privacy Policy.
4. How We Use Your Information
We use personal information to:
- Provide and maintain the Platform;
- Create and manage user accounts;
- Authenticate users and secure accounts;
- Process subscriptions and payments;
- Deliver customer support;
- Enable collaboration and platform functionality;
- Improve our Products and Services;
- Develop new features and products;
- Monitor performance and reliability;
- Detect, investigate, and prevent fraud, abuse, or security incidents;
- Comply with legal obligations;
- Communicate important service updates;
- Respond to inquiries and support requests;
- Send marketing communications where permitted by law and subject to your communication preferences.
We process personal information only where we have an appropriate legal basis or legitimate business purpose to do so.
5. Cookies and Similar Technologies
We use cookies and similar technologies to:
- Keep users signed in;
- Remember user preferences;
- Improve website functionality;
- Measure Platform performance;
- Analyze usage patterns;
- Enhance security.
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Platform.
Additional information about our use of cookies may be provided in our Cookie Policy.
6. How We Share Information
We do not sell your personal information.
We may share information only in the following circumstances:
Service Providers
We may share information with trusted vendors who provide services such as:
- Cloud hosting;
- Payment processing;
- Customer support;
- Email delivery;
- Analytics;
- Security monitoring;
- Infrastructure management.
These providers are authorized to process information only as necessary to perform services on our behalf.
Within Your Organization
If you use the Platform through an organization, authorized Administrators may access or manage information associated with your account in accordance with your organization's policies.
Legal Requirements
We may disclose information where required to:
- Comply with applicable laws or regulations;
- Respond to lawful requests from government authorities;
- Protect our legal rights;
- Prevent fraud or security threats;
- Enforce our agreements.
Business Transactions
If adamsbridge undergoes a merger, acquisition, restructuring, financing, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable legal requirements.